Terms of service
Terms of Service
These Terms of Service apply to purchases made through the Seeger online store.
The Seeger brand and online store are operated by Elmarc B.V.
By placing an order through our website, you agree to these Terms of Service.
1. Seller information
Elmarc B.V.
Kolenbranderstraat 28
2984 AT Ridderkerk
The Netherlands
Email: info@myseeger.com
Chamber of Commerce number: 24151138
VAT identification number: NL805781067B03
Seeger is a brand of Elmarc B.V.
2. Products
We aim to describe and display our products as accurately as possible.
Product images, colours, packaging and other visual elements may differ slightly from the actual product due to screen settings, product improvements, production changes or packaging updates.
The essential characteristics and specifications of each product are displayed on the relevant product page.
3. Prices
All consumer prices displayed on our website include applicable VAT unless explicitly stated otherwise.
Any additional delivery costs will be shown during checkout before you place your order.
Prices may change from time to time.
The price applicable to your purchase is the price shown at the time your order is placed.
4. Orders
After placing an order, you will receive an order confirmation by email.
An order may be cancelled if we are unable to fulfil it due to circumstances such as:
- A product being unavailable
- An obvious pricing or product information error
- Payment problems
- Suspected fraud or misuse
- An incorrect or undeliverable delivery address
If we cancel an order after payment has been received, the relevant amount will be refunded.
5. Payment
Available payment methods are shown during checkout.
Payment must be made using one of the payment methods offered on our website.
6. Delivery
We aim to deliver orders within the delivery period indicated on our website or during checkout.
Delivery dates and delivery times are estimates unless explicitly agreed otherwise.
More information is available in our Shipping Policy.
7. Right of withdrawal
Consumers purchasing products online generally have the right to withdraw from their purchase within 14 days after receiving the goods, without giving a reason.
More information can be found in our Return and Refund Policy.
8. Warranty and defective products
Products must comply with the purchase agreement and applicable consumer legislation.
If a product is defective, does not function correctly or does not match the description provided at the time of purchase, please contact:
Nothing in these Terms limits your statutory consumer rights.
9. Product use
Seeger products must be used in accordance with the supplied instructions, safety information and intended purpose.
We are not responsible for damage caused by misuse, improper installation, unauthorised modification or failure to follow the supplied instructions, except where such limitation is prohibited by applicable law.
10. Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
11. Intellectual property
Unless otherwise stated, all content on the Seeger website, including product images, photographs, videos, text, graphics, logos, product names, designs and branding, is owned by or licensed to Elmarc B.V. or the relevant rights holder.
Content may not be copied, reproduced, distributed or commercially used without prior written permission.
12. Complaints
If you have a complaint about your order, product or our service, please contact us at:
Please include your order number and a clear description of your complaint.
We will make reasonable efforts to handle your complaint as quickly as possible.
13. Applicable law
These Terms are governed by the laws of the Netherlands.
If you are a consumer living in another European Union country, this does not affect any mandatory consumer protection rights available to you under applicable law in your country of residence.
14. Changes to these Terms
We may update these Terms of Service from time to time.
The Terms applicable to your order are the Terms that were in effect at the time your order was placed.
